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Terms of use

Terms of use

As of January 2016

1. General
These terms and conditions apply to all offers, quotations and contracts in relation to the supply of goods and services.

2. Quotations, offers and contractual agreements
Offers are non-binding unless specifically agreed. Each contract requires a written order confirmation. Invoices are issued at the time of order dispatch.

3. Quotations
Quotations are based on estimated labour and material cost. Any changes and amendments resulting in an additional or simplified workload are to be negotiated seperately. All prices stated are exclusive of value added tax.

4. Quality and condition

a. Prototypes
Prototypes are produced using various, different procedures as agreed by the customer. They correspond too the drawing / 3D blueprint provided by the client. Prototypes must be  inspected and approved in writing by the client at all times. Where further processing without existing approval is required due to short completion deadlines, the client must sign to accept responsibility for any risk of error. Where prototypes are ordered with a finish, only the as defined by the client are supplied with the finish. The finish includes surface sealing, a prime coat and the varnishing of the prototype in accordance with the structure or surface condition, e.g. VDI 3400, as outlined by the client. If prototyps will be molded, they can get distorted, broken or completely destroyed after demolding.

b. Casting moulds
Casting moulds are exclusively for in-house use and are not supplied to customers. The stated mould output is the minimum output; where moulds are capable of a higher output, parts can be re-ordered at any stage. Casting moulds suitable for further output shall be stored for a maximum period of 1 year and then be disposed of.

c. Casting parts
Casting parts shall be cast-coloured or transparent in PU in shore hardness grades from A40 to fibreglass-reinforced, extremly high grades of shore hardness. PU casting parts are manufactured in accordance with DIN 16742 tolerance group 6. The heat resistance of the casting parts ranges from 60° to- 115°C, depending on the requested material.

5. Dispatch and delivery
As a standard procedure, delivery costs for deliveries to foreign countries are borne by the customer. Any additional cost for special requirements, such as next day delivery or part-delivery etc. are also to be borne by the customer.
When goods are received from the courier or parcel service, all packages must be checked to determine their external condition. Any visible damage is to be reported to the courier immediately and confirmed by the courier  by  the issue of a receipt.

6. Terms of payment
Amounts due as indicated on invoices are payable within 14 days without reduction or within 7 days from the invoice issue date with a 2% discount. Payment is considered made from the day upon which the paid amount is available to the supplier. Should the supplier receive notification of a customer´s possible lack of funds after entering into a contractual agreement, payment can be requested prior to the previously advised due date. In such cases, the supplier also reserves the right to withhold delivery of goods ordered until payment is received.

The supplier is entitled to  levy  rates on outstanding overdue amounts. The interest owed is calculated in accordance with the loan interest rates of financial institutions. In cases of payment default, we reserve the right to declare the entire due amount as defaulted upon. Any and all costs for the recuperation of the debt are to be borne by the defaulter.

7. Reservation of ownership
Supplied goods shall remain the property of the company FASTPART Kunststofftechnik GmbH. Where goods are further processed or altered by the customer, an extended reservation of ownership applies. Ownership of the resulting products shall remain with the original manufacturer FASTPART, in accordance with Para. 950 of the German Civil Code. Pledging the goods or using them as security is not permitted.

8. Complaints and guarantee
Fault issues and other claims must be reported and described in writing immediately upon discovery and, at the latest within 14 days of receipt of the goods.

The cusotmer is obliged to grant the supplier the standard period of time and opportunity to rectify any faults. Should the customer refuse to comply with this, the guarantee shall be considered to have been waived, with the supplier exempt from liability.